A New Approach to System Design
Collaborative, value-driven policy, program, and procedure analysis and design. Equipping public systems and their contractors to deliver high-value care.
Our Approach
At Union Point Group, we use a system development framework generated from twenty years of research and consultation with systems of care. Our framework helps you identify what's already working in your system (system strengths), and what could work better (system needs). Acting on our core value drivers can triple the effectiveness of low-performing programs, while continuously improving the outcomes of high-performing programs.
up to 300%
More Effective
using 3
Core Value Drivers
across 5
Care Processes
Three Core Value Drivers
These value drivers help systems identify, design, support and scale family and youth defined supports. Your organization can take advantage of these processes to become dramatically more effective at addressing needs and building on strengths.
Identify
Before changing a care practice, identify what about current practice is experienced as helpful or disengaging. We use an innovative structured interview protocol with caregivers and youth to identify how current practices are experienced. When practitioners and administrators can see how care is experienced, it motivates their next steps.
Define
Once we have identified specific practices to replace or expand, we define the core characteristics and boundaries of these practices. These include traditional service parameters such as frequency, intensity and duration. We center the definition of the practice itself on behaviors that can be clearly taught and documented.
Moving from small-scale to widespread use of a new practice is challenging. Effective systems routinely introduce and scale practice improvements. We help key decision-makers stand up the supports needed to prepare, launch and routinely improve new practices.
Scale
